Privacy Policy

1. Data We Collect

When you submit an enquiry or book a charter via our website, we may collect the following personal information:

• Full name
• Email address
• Phone number (if provided)
• Details about your intended charter (dates, group size, preferences)
• Device and browser information via cookies and analytics tools

We collect only what is necessary to respond to your enquiry and manage your booking. We do not request sensitive personal categories of data such as health or financial information beyond standard payment processing.

2. How We Use Your Data

Your personal data is used for the following purposes:

• Responding to charter enquiries and preparing proposals
• Coordinating bookings, confirming dates, and arranging departure logistics
• Sending confirmations and relevant pre-departure information
• Improving our website and services based on aggregated usage data
• Complying with legal obligations applicable to charter operations in Thailand

We do not use your personal data for unsolicited marketing. If you agree to receive updates from us, you may withdraw that consent at any time by contacting us at [email protected].

3. Legal Basis for Processing

We process your personal data based on the following grounds:

• Contract performance: processing necessary to arrange and fulfil a charter booking
• Legitimate interest: operating our business and communicating with prospective guests
• Consent: where you have explicitly agreed to receive communications or cookie tracking
• Legal obligation: compliance with Thai commercial and data protection requirements

4. Data Retention

Enquiry data is retained for up to 12 months from the date of last contact. Booking records are kept for a minimum of 3 years to comply with Thai tax and commercial regulations. Data not resulting in a booking is deleted within 6 months if no follow-up contact has occurred.

5. Data Sharing

We do not sell, rent, or share your personal data with third parties for marketing purposes. Limited sharing may occur in the following circumstances:

• With crew members and operational staff for the purpose of your specific charter
• With payment processors for handling deposit or balance transactions
• With analytics providers (Google Analytics) in aggregated, anonymised form
• Where required by Thai law or regulatory authority

6. Data Security

We take reasonable technical and organisational steps to protect personal data from unauthorised access, loss, or disclosure. Our website uses HTTPS encryption. Access to booking records is restricted to authorised staff only. We review our security practices periodically.

In the event of a data breach that poses a risk to your rights, we will notify affected individuals and relevant authorities as required by applicable law.

7. Cookies

Our website uses cookies to understand how visitors interact with our pages and to improve the experience. Essential cookies are required for the site to function. Optional analytics and preference cookies are only set with your consent. For full details, see our Cookie Policy.

8. Your Rights

Under applicable data protection law, you have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data where it is no longer necessary
• Object to or restrict processing in certain circumstances
• Withdraw consent at any time (without affecting prior lawful processing)
• Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

9. Third-Party Links

Our website may include links to external sites. We are not responsible for the privacy practices of those sites and recommend you review their respective policies before submitting personal data.

10. Children's Privacy

Our website and services are intended for adults aged 18 and over. We do not knowingly collect personal data from minors. If you believe a minor has submitted information to us, please contact [email protected] and we will delete the data promptly.

11. Policy Updates

We may update this policy periodically to reflect changes in our practices or applicable law. The most recent version will always be accessible on this page, with the "Last Updated" date revised accordingly. Continued use of the website following an update constitutes acceptance of the revised policy.

12. Contact

For any data protection enquiries or to exercise your rights:

• Email: [email protected]
• Address: Velora, 88/12 Chalong Pier Road, Mueang Phuket, Phuket 83130, Thailand
• Phone: +66 76 384 927